Privacy policy

(Datenschutzerklärung – GDPR compliant)

1. Overview

We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use and protect your data in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

Limousine Dream
info@limousine-dream.com
Grabowstraße 23, 12435 Berlin, Germany
VAT: DE291848030
Steuernummer: 136/203/04124

3. Data We Collect

When you visit the Website:

  • IP address
  • Browser type & device
  • Pages visited
  • Date & time of access

When you place an order:

  • Name
  • Billing & shipping address
  • Email address
    Payment information (processed externally)

When you contact us:

  • Any information you provide voluntarily

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contract performance (Art. 6(1)(b) GDPR)
  • Legal obligations (Art. 6(1)(c) GDPR)
  • Legitimate interests (Art. 6(1)(f) GDPR)
  • Consent (Art. 6(1)(a) GDPR, where applicable)

5. Use of Data

Your data is used to:

  • Process and fulfil orders
  • Provide customer support
  • Improve our Website and services
  • Prevent fraud
  • Send marketing communications (only with consent)

6. Data Sharing

We share data only where necessary, including:

  • Payment providers (e.g. Stripe, PayPal)
  • Shipping partners
  • IT and hosting providers
  • All partners comply with GDPR standards.

7. International Transfers

Where data is transferred outside the EU, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

8. Data Retention

We retain personal data only as long as necessary:

  • Order data: in line with German tax and commercial law (typically 6–10 years)
  • Marketing data: until consent is withdrawn

9. Your Rights

Under GDPR, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

10. Cookies

We use cookies to enhance functionality and analyse traffic.
Where required, we obtain consent via a cookie banner.

11. Security

We implement appropriate technical and organisational measures to protect your data.

12. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our Website.